One Voice That Matters:
Clear, Confident Communication for Real Workplace Impact
Ever left a meeting thinking, “I didn’t say what I wanted to say” or “That didn’t come out right”?
In today’s workplace, it’s not just about having good ideas. It’s also about how clearly and confidently you communicate them. Many professionals struggle to express themselves succinctly, speak up with confidence, or influence others effectively.
This 1-day workshop introduces the L.U.M.I.N.A™ Framework, a practical, people-centric approach to help you communicate with clarity, build stronger connections, and influence outcomes through everyday conversations.
Workshop Objectives
By the end of the workshop, participants will be able to:
· Communicate ideas clearly and concisely in meetings and discussions
· Speak with greater confidence and presence
· Build stronger workplace relationships through better conversations
· Influence others more effectively using the L.U.M.I.N.A™ Framework
· Navigate challenging conversations with clarity and professionalism
Workshop Outline
Module 1: Why Communication Breaks Down at Work
· Common communication pitfalls
· Why good ideas don’t always get heard
· The gap between intention and impact
Module 2: Introducing the L.U.M.I.N.A™ Framework
A practical tool to communicate with clarity, connection, and influence
• L – Listen Actively
• U – Understand Perspectives
• M – Mirror & Acknowledge
• I – Influence with Intention
• N – Navigate Conversations
• A – Align for Action
Module 3: Speaking with Clarity & Confidence
• Structuring your thoughts in the moment
• Avoiding rambling and over-explaining
• Speaking in a way that is easy to follow and impactful
Module 4: Communicating to Influence, Not Just Inform
• Applying L.U.M.I.N.A™ to real workplace scenarios
• Tailoring your message to different stakeholders
• Moving conversations towards outcomes
Module 5: Handling Real Workplace Conversations
• Speaking up in meetings with confidence
• Managing disagreements and difficult conversations
• Strengthening day-to-day working relationships
Key Takeaway
· Walk away with a clear, actionable framework for confident, impactful communication
· Learn to speak with clarity, authority, and influence in any workplace scenario
· Gain strategies to engage, persuade, and inspire colleagues or stakeholders
· Build a personal communication toolkit for ongoing improvement
· Apply the framework across different areas of life to strengthen relationships and influence
Who Should Attend
· Working professionals at all levels
· Individuals who want to communicate more clearly and confidently
· Anyone looking to improve how they express ideas, influence others, and present themselves at work
Methodology
· Experiential Learning: Real-play scenarios, peer coaching, and guided facilitation
· Self-Discovery: Gain insights into your communication habits and blind spots
· Practical Framework: Apply the L.U.M.I.N.A™ Framework for immediate use at work
Testimonials
"Great lively session with Hazel who was very knowledgeable on the subject."
"Wonderful session. Definitely a need to level up your communication skills."
"I’ve always been a very socially awkward person who tended to avoid people but this workshop helped me to step out of my comfort zone and allowed me to discover that I wasn’t that bad at speaking to a large audience or at interviews at all. I also learned more about myself in the process."
Profile of Hazel Tan
Hazel Tan brings a rare combination of corporate experience, coaching depth and real-world relevance into every workshop she delivers.
With over a decade in corporate communications, public relations and marketing, Hazel has worked in environments where clear messaging, stakeholder management and high-stakes conversations were part of daily work. She understands firsthand the challenges professionals face, struggling to speak up, navigating difficult conversations and balancing performance with personal wellbeing.
Driven by a deeper purpose to support individuals more holistically, Hazel transitioned into entrepreneurship and is now the Co-Creator of Growth Luminance, a mental wellness company focused on helping individuals build clarity, resilience and self-awareness in today’s demanding work environment.
In her current work, Hazel partners with organisations such as e2i and Workforce Singapore (WSG), where she delivers workshops and talks to working adults on communication, mental resilience and personal effectiveness. As an Associate Coach with e2i, she works closely with jobseekers and professionals in career transition, supporting them in career clarity, resume development, interview preparation and confidence building. This ongoing engagement gives her deep, ground-level insight into the evolving needs and challenges of today’s workforce.
What sets Hazel apart is her ability to bridge communication skills with human behaviour and mindset. Her workshops go beyond teaching what to say. They help participants understand how to show up, connect authentically and communicate with intention in real workplace situations.
Hazel is known for her heartfelt sharing of real-life experiences and her strong presence in creating safe, supportive learning spaces. Participants often resonate with her authenticity and leave her sessions not just with skills, but with renewed confidence and clarity.